Engadget has an interview of Nikon folks about DSLR and the digital camera products. Engadget decided to ask the annoying question about the encrypted white balance, and Nikon PR people just say they wanted to skip the question as they have an "advisory" that answer all the questions. Apparently this matter really bug them.

BTW, Canon tech support seems to just forget to reply to customers when they find their legitimate requests annoying. More on that later.